05-09-2014, 03:04 PM
I want a online complaint management system in PHP & Mysql
User can login, and Create complain, view complain details and track the status of its complain. It has one Admin module where Admin can login and View all complaint details, assign the complain to specific Engineer to work and check the status of Assigned Complain. Admin can Create/ Update or Delete engineers details, View reports.
Engineer can also and check all complain assigned to it, work on complain and Update the status of complain. Once Completed Engineer can Close the complain, and Customer can view the complain status, engineers comments.
User can login, and Create complain, view complain details and track the status of its complain. It has one Admin module where Admin can login and View all complaint details, assign the complain to specific Engineer to work and check the status of Assigned Complain. Admin can Create/ Update or Delete engineers details, View reports.
Engineer can also and check all complain assigned to it, work on complain and Update the status of complain. Once Completed Engineer can Close the complain, and Customer can view the complain status, engineers comments.